Facebook Pixel
(303) 578-6256

Thornton IT Support

Thornton IT Support Isn’t About Fixing Computers – It’s About Fixing Trust

Most Thornton businesses think IT support means calling someone when the printer jams. But in today’s world, your IT provider holds the keys to your entire business.

  • The Reality Check: A local Thornton plumbing company lost access to their scheduling system for 3 days because their “cheap IT guy” didn’t set up proper backups. They missed 47 service calls.

  • The Shift: Real IT support means:

    • Knowing your business depends on technology more than you realize

    • Having someone who answers the phone at 2 AM when your payment system crashes

    • Understanding that trust is built through reliability, not sales pitches

The Hard Question:
If your current IT provider vanished tomorrow, how many days could your business survive? If the answer worries you, you don’t have Thornton IT support – you have a liability.

Walk-Ins Welcome

1738 Wynkoop St STE 303

Denver CO 80202

Mon - Fri 9 am to 5 pm

(303) 578-6256

solutions simplified - itguys tagline

The Thornton Small Business Trap: Why “Good Enough” IT Isn’t

Many Thornton business owners think “We’re small, we don’t need serious IT.” This mindset is costing them thousands.

  • Local Example: A Thornton accounting firm nearly went under when ransomware locked their client files. Their “basic” antivirus didn’t stop it. The recovery cost? $28,000.

 

  • The Truth: Thornton IT support should:

    • Protect like you’re a big target (because hackers don’t care about your revenue)

    • Scale as you grow (your 5-person team won’t stay small forever)

    • Cost less than disasters

Why Your Thornton Business Can’t Afford “Reactive” IT Anymore

Waiting for something to break before fixing it works for toasters. It’s suicide for business technology.

  • The Wake-Up Call: A Thornton restaurant lost a weekend’s worth of credit card transactions because their server failed on Friday night. Their IT guy? “I’ll look at it Monday.”

 

  • The Better Way: Proper Thornton IT support means:

    • Monitoring your systems 24/7 like a security guard

    • Patching vulnerabilities before they’re exploited

    • Having disaster recovery that works in hours, not days

The Thornton IT Support Lie: “We’re Local” (When They’re Really Not)

Many providers claim to offer Thornton IT support but take days to solve issues, operating out-of-state, or, even worse, overseas.

  • The Bait-and-Switch: A Thornton manufacturing company discovered their “local” IT firm was routing calls to a call center in the Philippines. Response time? 48 hours for urgent issues.

 

  • How to Spot Real Thornton IT Support:

    • They can be at your office same-day

    • They know Thornton-specific issues (like CenturyLink’s spotty coverage near 104th)

    • They understand local business needs (from snow day closures to Thornton’s growth)

The Test:
Ask your provider where their technicians live. If they can’t name Thornton neighborhoods, keep looking.

Let’s Chat


Connect Business with Technology

We connect businesses throughout Denver, Boulder and The Front Range with technology by combining a comprehensive set of IT support services and a breadth of expertise to deliver high impact solutions focused on improving business performance.

Local Businesses That Trust Our Services