What We Do, For You
At ITGuys, we provide managed IT services, cybersecurity solutions, and compliance support for small to mid-sized businesses. From proactive monitoring and helpdesk support to secure backups and regulatory alignment, we keep your systems running smoothly and securely.
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Frequently Asked Questions
Everything Denver and Boulder businesses ask before choosing an IT partner. Don't see your question? Call us and a real person will answer.
01 What IT support does ITGuys provide for Denver-area businesses?
We handle the full IT workload for small and mid-sized businesses: managed IT services, helpdesk support, cybersecurity, IT consulting, data backup and recovery, email migration, network cabling and office setups, asset management, and secure data destruction. Support is available remotely and onsite.
02 How much does managed IT support cost?
Our Managed IT Services are priced at a flat monthly rate, so you know what to budget instead of facing surprise hourly bills. The right plan depends on the size and needs of your team. See our pricing page or request a free IT analysis and we'll recommend a plan that fits.
03 How quickly can you respond when something breaks?
Many issues are resolved remotely the same day. When a problem needs hands-on help, we schedule onsite support across the Denver and Boulder area quickly to keep your downtime to a minimum.
04 How do I get started with ITGuys?
Request a free IT analysis, book an appointment online, or call (303) 578-6256. We'll review your current setup, talk through your goals, and show you what a better IT experience looks like.
05 What's included in your Managed IT Services plans?
Our Managed IT Services plans include 24/7 monitoring, system updates, cybersecurity protection, and unlimited support for one flat monthly rate. Instead of reacting to problems, we work in the background to prevent them.
06 How do you protect my business from cyber threats?
We use a layered approach to cybersecurity: firewalls, antivirus, phishing protection, secure backups, and compliance support. We can also set up email authentication records (SPF, DKIM, and DMARC) to help stop spoofed emails that impersonate your business.
07 Can you help with compliance and regulatory requirements?
Yes. Our team provides compliance support and IT consulting to align your technology with regulatory requirements and business goals, from cloud planning to security policies. Contact us to talk through the requirements that apply to your industry.
08 What happens if we lose important data?
We provide data backup and recovery services to protect your business, and our shop also handles data recovery from failed drives and damaged devices. If you've already lost data, call us right away and stop using the affected device so we have the best chance of recovering it.
09 Can I bring my computer or laptop in for repair?
Absolutely. Our walk-in repair center at 1738 Wynkoop St, Ste 303 in Denver is open Monday through Friday, 9am to 5pm. We handle cracked screens, hardware failures, malware removal, and data recovery.
10 Do you support both Windows and Mac?
Yes. We support Windows desktops, laptops, and servers as well as MacBook and iMac systems.
11 Which areas do you serve?
Our walk-in repair center is in Denver, and we provide IT support in Boulder, Lakewood, Arvada, Longmont, Louisville, Broomfield, Superior, Thornton, Interlocken, Golden, and Westminster. Not on the list? Our online IT support can help you wherever you are.
12 Can you help with projects like email migrations, office setups, or retiring old equipment?
Yes. Beyond day-to-day support, we handle email migrations, network cabling and office setups, computer recycling, and secure data destruction when you retire old devices. Tell us about your project and we'll scope it.
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