IT Support Near Me
Remote & on-site technicians. You’re never far from support.
How ‘IT Support Near Me’ Actually Saves You Money (The Math Explained)”
Why cheap hourly rates often cost more
The break-fix shop charging $95/hour seems affordable until you realize:
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The hamster wheel effect: 63% of “fixed” issues recur within 3 months (CompTIA)
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Downtime dominoes: 1 hour of outage costs most SMBs $1,500+ in lost productivity
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Security debt: Patchwork solutions lead to breaches averaging $4.35M (IBM)
Real savings come from:
✔ Proactive monitoring (catches 80% of issues before they break)
✔ Flat-rate pricing (no surprise invoices)
✔ Vendor management (we negotiate your software/hardware costs)
Case study: A Denver bakery cut IT costs by 40% after switching from hourly to our managed plan.
5 Questions to Ask When Considering ‘IT Support Near Me’ (Most Don’t)
Vet providers like a pro
“What’s your first response time vs. resolution time?”
*(Many brag about “15-minute responses” but take days to fix things)*
“Do you profit from selling me hardware/software?”
(Conflict-free shops recommend what you need, not what earns kickbacks)
“Show me a recent ticket you solved for someone like me.”
(Beware vague “we do everything” answers)
“What happens if my after-hours call goes to voicemail?”
*(True 24/7 support has escalation protocols)*
“Can I meet my assigned engineer?”
(Avoid faceless call centers)
Red flag: Any answer that starts with “Don’t worry about…”
What I’d Do If I Was Trying to Find Good IT Support Near Me
A tech insider’s cheat sheet
Step 1: Stalk their Google Reviews for:
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Recurring praise about specific skills (e.g., “fixed our QuickBooks integration”)
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How they handle complaints (perfect scores often mean filtered reviews)
Step 2: Secret-shop their support:
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Call at 4:45 PM Friday: Do you get a human or a “we’ll callback Monday”?
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Email a technical question: Is the reply clear or full of jargon?
Step 3: Demand a free network assessment (real pros will expose vulnerabilities without charging).
What You Actually Need When Looking for ‘IT Support Near Me’”
Beyond “fast and cheap”
| What You Think You Need | What You Really Need |
|---|---|
| “Someone who answers fast” | “Someone who resolves fast” |
| “Low hourly rate” | “Predictable flat fees” |
| “Fixes computers” | “Prevents 80% of issues” |
| “Works with any software” | “Specializes in your industry stack” |
Golden rule: Your IT provider should document everything so you’re never hostage to one “tech wizard.”
Is ‘IT Support Near Me’ Worth It? (A Brutally Honest Answer)”
When to DIY vs. hire
Worth every penny if:
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You bill >$100/hour (your time is better spent on clients)
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You handle sensitive data (healthcare, legal, etc.)
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You’ve lost files to crashes before
Maybe not if:
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You’re a solopreneur with only a laptop and Gmail
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You enjoy troubleshooting as a hobby (with backup systems in place)
The break-even point: Most businesses save 11 hours/month with proper IT support (Nucleus Research). That’s 132 hours/year—or 3 extra workweeks.
Services
Repair
When you need it fixed yesterday, ITGuys works fast to get you back up and running.
Maintenance
All computers wear down over time. Get your computer maintained by a professional once every 6 months.
Penetration testing
How secure is your network infrastructure from threats? Find out today.
Network Support
When internet issues get you down, ITGuys gets you back up.
Optimization
When your machine begins to slow down, optimizations work to make it run like new.
Data Recovery
Whats lost is never gone. Get your data back with data recovery services.
Services Available in your area
Rent a tech for the Day
By the Hour or Daily
You can’t control everything, glitches happen, computer hiccups occur. When something is too important to let a technical issue get in the way, rent a tech for a day. We’ll help you make the right decisions going in, and be there to help if things go south.
Connecting your world
With so many ways to communicate, it’s easy to get lost in the possibilities. However you want to communicate, especially when in isolation, we’ll help you stay connected .
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