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Why Cheap MSPs Cost You More
(The Math They Don’t Want You to See)
The hidden economics of managed IT
Many businesses choose MSPs based on price alone—until they discover:
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The “Bare Minimum” Trap: 62% of low-cost MSPs only meet SLAs 70% of the time (Ponemon Institute)
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Security Neglect: No real 24/7 monitoring = average breach cost of $4.45M (IBM)
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Vendor Lock-In: Cheap MSPs often use proprietary tools that make switching painful
Smart businesses look for:
✔ Transparent pricing (no hidden fees for “emergencies”)
✔ Proactive patching (prevents 85% of attacks)
✔ Clear exit clauses (you own your passwords/data)
*Example: A local accounting firm saved $28k/year by switching from a break-fix model to our flat-rate MSP plan—with 99.9% uptime.*


5 Questions to Ask Any ‘Managed Service Provider Near Me’ (Most Don’t)
Vet like a pro
“What’s included in your ‘all-inclusive’ plan?”
(Many exclude backups, cybersecurity, or after-hours support)
“How do you handle emergencies at 2 AM?”
(Real MSPs have live engineers, not voicemail)
“Can I see a sample SLA with penalties?”
(No financial accountability = no real guarantee)
“Do you profit from selling me hardware/software?”
(Conflict-free MSPs recommend what you need—not what earns them commissions)
“What happens if we part ways?”
(Beware MSPs that hold your data hostage)
Red flag: “Don’t worry, we’ll figure it out later.”
What I’d Do If I Was Searching for a Managed Service Provider Near Me
An IT insider’s cheat sheet
Step 1: The “Friday 4:55 PM Test”
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Call their help desk—do you get a human or a voicemail?
Step 2: Demand a Network Health Report
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Real MSPs will expose risks (like outdated firewalls) for free
Step 3: Stalk Their Clients
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Check LinkedIn for unsolicited endorsements from actual users
Step 4: Ask for a Disaster Recovery Drill
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Do they have a tested plan, or just promises?


What You Actually Need from a Managed Service Provider (Hint: It’s Not Just ‘Cheap’)
What Businesses Think They Need | What They Really Need |
---|---|
“Fast response times” | “Prevention so calls rarely happen” |
“Low monthly fee” | “Predictable costs with no surprises” |
“Fixes computers” | “Aligns IT with business goals” |
“24/7 support” | “24/7 monitoring (big difference)” |
Key differentiator: The best MSPs act as virtual CIOs—they ask about your revenue goals, not just your server specs.
Is a Managed Service Provider Worth It? (Spoiler: Only If You Do This)”
When to hire vs. DIY
Worth every penny if:
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You have >5 employees (complexity explodes after this point)
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You handle sensitive data (healthcare, legal, financial)
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Downtime costs you >$500/hour
Waste of money if:
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You’re a solopreneur with just a laptop (but still need backups!)
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The MSP doesn’t offer fixed-fee pricing (hourly = infinite bills)
The ROI: Businesses using top-tier MSPs experience 43% less downtime (Gartner) and 31% lower IT costs over 3 years.
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